By now I hope you have had a chance to make a few calls. Every call you make helps you to feel a little more comfortable and sound a little more professional on the calls. Having some standard answers that you have practiced can help you avoid stumbling on common questions.
Here are some common questions that you want to have answered prepared for:
Tell me a little bit about your store?
Do you sell online?
Do you sell on Amazon?
Where do you sell?’
What kind of store are you?
Would you like to place an order right now?
There are also some industry questions you might need to add to your script. For example, when I am calling grocery vendors I add the following questions:
Do you ship direct, or is your product only available via distributors? (If yes, ask which ones)
How long is the shelf life on your product?
As you get your No’s for today pick two questions from above and write out your response. If you want feedback post it in the group and I will take a look at it for you!