Unstoppable Academy, operated by Agentic Quarks LLC
v2.2 - Effective 2026-09-20 - Last updated 2026-09-20
This policy explains what Unstoppable Academy, operated by Agentic Quarks LLC, collects about you, why, who else handles it, how long we keep it, and how to make us delete it. It covers the website, the member area, the community, and the emails we send. It is part of the Terms of Service.
We are the controller of the personal data described here.
Your account. Your email address, and a display name if you choose one for the community. There is no password: you sign in through a one-time link sent to your email, so we never hold a password for you.
What you bought. The tier or course, the amount, the currency, the date, whether it has been refunded, and the Stripe identifiers that tie the record to the payment. Card numbers go to Stripe and never reach us. If you were referred, we record which referral code you arrived with.
How you use the lessons. Which sessions you opened, which you marked complete, where you are in a video, your streak, and any certificate you earned. This is what makes progress, resume, and completion work.
Engagement events. We record page views, a heartbeat every fifteen seconds while a tab is in front of you, and video play, progress, and completion events. Each event stores the brand, a random browser id, your member id if you are signed in, the path with the query string stripped off, the lesson slug, a number of seconds, and any campaign tag on the link you arrived through. It does not store your IP address, your user agent, or a device fingerprint, and the owner console and teacher inbox are excluded from tracking entirely.
What you write. Community posts, replies and reactions, questions you send to Ask the Course or Ask the Teacher, reviews, feedback, and anything you email us. Please do not put passwords, API keys, payment details, health information, or other people’s personal data into any of these.
Technical data. Our hosting provider keeps standard server and security logs, which include IP addresses, for a short period. We use those to keep the site up and to stop abuse, not to build a profile of you.
We set no advertising cookies of our own, no cross-site tracking cookies, and nothing that follows you to other websites. This is the whole list, apart from the Meta Pixel and TikTok Pixel cookies described below, which are active only on the operator brand and only where an id for them is configured for this deployment; see section 7 for what those platforms receive.
Signing out and deleting your account both clear the sign-in cookie. You can block or clear cookies and browser storage in your browser at any time; if you clear the sign-in cookie you will be signed out, and if you clear browser storage your analytics id is replaced with a new random one.
We run our own analytics rather than an ad network’s. The events described in section 2 are written to our own database, in our own account, and are used to answer questions like which lessons get watched to the end and which pages people leave from.
The id that ties your page views together is 32 random characters generated in your browser and kept in browser storage. It is not derived from your email address, your IP address, or a fingerprint of your device. If you are signed in, events also carry your member id, so we can see your own progress and so you can see it too.
We also use Vercel Analytics for aggregate page traffic. It is privacy-focused, does not set cookies, and does not identify individuals.
We do not sell any of this, we do not share it with advertisers, and we do not use it to target you anywhere else.
If you are in the European Union or the United Kingdom, our lawful bases are: performing our contract with you, for anything needed to give you what you bought; our legitimate interests, for security, fraud prevention, product improvement, and first-party analytics; your consent, where we ask for it; and legal obligation, for tax and accounting records.
We send two kinds of email and they work differently.
Transactional email. Sign-in links, welcome and receipt messages, refund confirmations, gift codes and gift receipts, team seat invitations, email-change confirmations, account deletion confirmations, and direct replies to something you sent us. You cannot switch these off while you have an account, because they are how the account works. Deleting your account stops them.
System email. The weekly community digest, onboarding and free-lesson sequences, reminders about a checkout you did not finish, referral notices, and occasional announcements. None of these is sent automatically on a machine’s decision alone: every one of them queues for a person to approve before it goes out, and anything left unapproved for 7 days expires and is never sent.
Every system email carries an Unsubscribe link in its footer, and most mail apps also show their own one-click Unsubscribe button next to our name, which does the same thing with no page to load. Either one, the switches on your account page (including the community digest switch), or emailing support@allianceoptimal.com and asking us to stop, turns off every kind of system email for your account, not just the one you clicked from. We do not sell or rent your email address, and we do not send email on behalf of anybody else.
We do not sell your personal information, and we do not share it for cross-context behavioural advertising. We use the service providers below, each only for what it says, and each bound to handle the data on our instructions.
We may also disclose information when the law requires it, to respond to a valid legal request, to protect our rights or someone’s safety, or to a successor in a merger, acquisition, or sale of assets, in which case the same commitments follow the data.
Ask the Course works by searching the lesson text and transcripts for passages that match your question, then, where the feature is switched on for the deployment, sending those passages and your question to Anthropic to be turned into an answer. Where it is not switched on, you get the matching passages and no generated answer, and nothing leaves our systems.
Ask the Teacher is a message to a human. A draft reply may be prepared with AI help from the lesson content, and drafts are labelled as such and reviewed by the teacher. Support and teacher staff can read what you send.
We do not train models on your data, and we do not permit our providers to train their models on it. We keep a log of questions and answers so we can see what the library fails to cover and fix it.
Imagery and synthetic voices used in lesson and advertising video are generated before publication, from scripts we write. That process does not involve your data.
Please do not put passwords, keys, payment details, or other people’s personal data into any AI feature here.
Your community display name, your posts, your replies, and your reactions are visible to other members with access. Your email address is never shown in the community.
A certificate carries a code, and anyone holding that code can check it without signing in. The check returns the name on the certificate and the course, and never your email address. If you would rather not have a verifiable certificate, do not share the code.
Deleting your account replaces your email address and display name with a placeholder, removes your community posts and replies, and stops all email. Purchase records are kept in the minimised form described above.
You can do most of this yourself, right now, from your account page: change your email address, set or clear your community display name, turn the digest off, delete your own posts, and delete your account entirely.
For anything else, email hello@unstoppable.academy. You can ask us for a copy of the data we hold about you, to correct it, to delete it, to restrict or object to a particular use, or to receive it in a portable format. We answer within 30 days, or 45 where the law allows longer and we tell you why. We will ask you to confirm you control the account email address, and we will not charge you or treat you differently for asking.
You may use an authorised agent where the law lets you; we will ask for proof of their authority.
If you are a California resident, the California Consumer Privacy Act as amended gives you the right to know what we collect and why, to access it, to correct it, to delete it, to limit how sensitive personal information is used, and not to be discriminated against for exercising any of them.
The categories we collect are identifiers, commercial information, internet and electronic network activity, and the contents of what you write to us. The sources, purposes, and recipients are set out in sections 2, 5, and 7 above. We do not collect sensitive personal information for the purpose of inferring characteristics about you.
We have not sold personal information in the last 12 months, and we do not sell it now. We do not knowingly sell or share the personal information of anyone under 16. You also have the right to ask what we disclosed to third parties for their direct marketing purposes under California’s Shine the Light law; the answer is nothing.
We have not shared personal information for cross-context behavioural advertising in the last 12 months, and we do not do so now.
To exercise any of these, email hello@unstoppable.academy.
If you are in the European Economic Area, Switzerland, or the United Kingdom, you have the rights of access, rectification, erasure, restriction, objection, and portability, and the right to withdraw consent at any time where we relied on it. Withdrawing consent does not affect processing already carried out.
Our lawful bases are listed at the end of section 5. Where we rely on legitimate interests, we have weighed them against your rights, and you can object at any time.
No advertising pixel is active on this deployment, so nothing described here is shared with an ad platform for behavioural advertising; section 12 above says the same for California residents.
We are based in the United States and our service providers are mostly there too, so your data is transferred to and stored in the United States. Where a transfer needs a safeguard, we rely on the European Commission’s Standard Contractual Clauses and the United Kingdom addendum to them, through our agreements with those providers.
Email hello@unstoppable.academy to exercise any right. If you are not satisfied with how we handle it, you can complain to your local supervisory authority, or to the Information Commissioner’s Office in the United Kingdom.
The Service is for adults. You must be 18 or over to have an account, and we do not knowingly collect personal information from anyone under 18, or from any child under 13 as defined by the Children’s Online Privacy Protection Act. We do not run age verification beyond requiring you to confirm you are 18 or over.
If you believe a child has given us personal information, email hello@unstoppable.academy and we will delete it and close the account.
Traffic is encrypted in transit, sign-in cookies are http-only and signed, member content is access-controlled, and the paths that could be abused are rate-limited. We keep the number of people who can reach production data small.
No system is completely secure and we do not claim otherwise. If a breach affects your information, we will tell you and any regulator we are required to tell, within the time the law allows.
We may revise this policy. The version and the Last updated date at the top change when we do, and the changelog at the bottom records what changed. For a change that materially affects your rights, we will email the address on your account, or show a notice in the Service, before it takes effect.
Privacy questions and requests: hello@unstoppable.academy. General and legal notices: hello@unstoppable.academy.
TO BE CONFIRMED: the registered mailing address for legal notices.
v2.2, 2026-09-20. Version number moved in step with the Terms of Service and the Refund and Guarantee Policy, which now cover the monthly All-Access plan. Nothing about what we collect, why, or who processes it changed.
v2.1, 2026-09-20. Sections 7, 12, and 13 no longer state an absolute "we do not share for cross-context behavioural advertising": the sentence now reads from the same env-plus-brand check as the Meta and TikTok pixel loader, and names the CPRA consequence, the Global Privacy Control opt-out, the footer link, and each vendor’s own opt-out once a pixel id is configured. The pixel loader now honours Global Privacy Control by not requesting either base code when the browser sends it. The footer carries a new "Do not sell or share my personal information" link to the California section.
v2.0, 2026-09-15. Rewritten against what the code actually collects. Lists every cookie and browser storage item by name, describes the first-party analytics events and states that no IP address, user agent, or fingerprint is stored with them, names each processor and what it does, separates transactional from founder-approved system email, adds retention periods, adds the AI features section, and adds California, European Union, and United Kingdom rights sections and a children’s data statement.
v1.1, 2026-09-07. Renamed the operator brand to Unstoppable Academy and named Agentic Quarks LLC as the operator.
v1.0, 2026-09-04. First published policy.